Troubleshooting

Restart

Should you need to restart LabSat 3 Wideband for any reason, please hold down the power button continuously for at least 30 seconds. Release the button and then press again briefly to switch the device on.

Trouble Locking onto Satellites

If the GNSS engine under test is having trouble locking onto satellites when replaying recorded data then please follow the checklist below for typical solutions:

• During recording of LabSat data, ensure that the antenna is placed in a position where it has an unobstructed view of the sky. (See ‘GNSS Antenna Placement’ below)
• Check the antenna connection with the LabSat; any small amounts of dirt in the socket can cause a significant reduction in signal strength. Also check the cable for any damage.
• If possible, try another known working antenna to confirm antenna functionality.
• Perform a Cold Start of the device under test after each start of the data replay. This is because a GNSS receiver will normally download and store almanac information to help it re-acquire satellite signals from power up. Therefore, when a recorded GNSS test signal is replayed, it is possible that any almanac data previously stored in the GNSS engine will cause it to look for the wrong satellite signals.

Please also note that when using any GNSS equipment, a clear view of the sky, without physical obscuration, is important. Objects in the surrounding area such as tall buildings or trees can block the GNSS signal causing a reduction in the number of satellites being tracked, or introducing reflected signals that can decrease the accuracy of the system. Note that clouds and other atmospheric conditions do not significantly affect the LabSat 3 Wideband performance.

GNSS antennae require a ground plane to operate correctly. This helps to reduce unwanted reflections of the GNSS signals caused by nearby objects, and usually the metal roof of a vehicle performs this function. However, if a test requires an antenna to be placed either off the vehicle or on a vehicle that does not have a metallic roof, a special ground plane antenna must be used. This has an internal ground plane and can operate perfectly without the need for mounting on a metal surface. Ground plane antennas are available from your LabSat distributor.