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RACELOGIC Support Centre

VBOX Video HD2 Has Trouble Locking onto Satellites

If VBOX Video HD2 is having trouble locking onto satellites, then please follow the checklist below for typical solutions:

  • Place the antenna where it has an unobstructed view of the sky (see GPS Antenna Placement).
  • Check the antenna connection is very clean; small amounts of dirt in the socket can cause a significant reduction in signal strength.
  • Try another antenna.
  • Perform a GPS Coldstart and then leave the unit powered up in an open static position for at least 15 minutes.

GPS Coldstart

If VBOX Video HD2 is struggling to acquire a satellite lock, a GPS coldstart may be required. This may be necessary when the unit hasn’t been used for a number of days or has dramatically moved location since its last use.

To perform a coldstart, press and hold the REC button on the front of the unit for 5 seconds until the unit beeps once. Once the unit has reacquired the satellite lock, the GPS LED should show solid Green.

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