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RACELOGIC Support Centre

VBOX Video HD2 freezes after firmware upgrade

If you are upgrading your VBOX Video HD2 unit to use it with RLACS329 cameras it is important that you follow the upgrade instructions here.

If you do not follow the instructions, you may experience that your VBOX unit freezes, i.e. the unit will illuminate all 3 LEDs, but will not boot up and will not install the firmware upgrade. 

If this happens, you need to: 

  1. Remove power from your VBOX Video HD2 unit. 
  2. Disconnect the cameras. 
  3. Apply power to your VBOX Video HD2 unit. 
  4. Perform the firmware upgrade (see full instructions on how to upgrade it here). 

Note: Not all hardware variants of VBOX Video HD2 are compatible with RLACS329 cameras. You can find more information about camera compatibility here.



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