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RACELOGIC Support Centre

11 - PB Sport - Troubleshooting

Failing to Lock onto Satellites

If the PerformanceBox Sport is having trouble locking onto satellites then please follow the checklist below for typical solutions:

  1. Ensure that the antenna is placed in a position where it has an unobstructed view of the sky.
  2. Check the antenna connection with the PerformanceBox Sport; even small amounts of dirt in the socket can cause a significant reduction in signal strength. Also check the cable at the plug and along its length for any damage.
  3. Check that the power supply is connected and free from damage.
  4. If possible try another known working antenna, to confirm antenna functionality.
  5. Perform a GPS coldstart and then leave the unit powered up in an open static position for at least 15 minutes.
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